Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Vellièri ("we," "us," or "our") collects, uses, and protects your personal information when you visit www.vellieri.com or make a purchase from us. By using our website, you agree to the practices described in this policy.

Information We Collect

When you place an order or create an account, we may collect:

• Name, email address, phone number, and billing/shipping address
• Payment information (processed securely — we do not store full card details)
• Order history and transaction records
• Communications you send us (e.g., emails, support requests)

When you browse our website, we automatically collect:

• IP address, browser type, and device information
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and communicate about your purchase
• Send order confirmations, shipping updates, and customer support responses
• Improve our website, products, and services
• Send promotional emails and marketing communications (with your consent)
• Comply with legal obligations and prevent fraud

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties solely to operate our business, including:

• Payment processors (e.g., Stripe, PayPal) to handle transactions securely
• Shipping carriers to deliver your orders
• Marketing platforms (e.g., email service providers) to manage communications
• Analytics services to understand site usage

All third-party partners are required to protect your data in accordance with applicable law.

Your Rights — US Customers

Depending on your state of residence, you may have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at support@vellieri.com.

Your Rights — European Customers (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, your personal data is protected under the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national laws. Under the GDPR, you have the following rights:

• Right of Access (Art. 15 GDPR) — You may request a copy of the personal data we hold about you.
• Right to Rectification (Art. 16 GDPR) — You may ask us to correct inaccurate or incomplete data.
• Right to Erasure (Art. 17 GDPR) — You may request deletion of your personal data, subject to legal retention obligations.
• Right to Restriction of Processing (Art. 18 GDPR) — You may ask us to limit how we use your data in certain circumstances.
• Right to Data Portability (Art. 20 GDPR) — You may request your data in a structured, machine-readable format.
• Right to Object (Art. 21 GDPR) — You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint — You have the right to file a complaint with your local supervisory authority (e.g., ICO in the UK, CNIL in France, AEPD in Spain, Garante in Italy).

Our legal bases for processing your data under GDPR are: performance of a contract (order fulfillment), compliance with a legal obligation, and our legitimate interests (fraud prevention, site improvement). Where we rely on consent (e.g., marketing emails), you may withdraw it at any time.

To exercise any of the above rights, please contact us at support@vellieri.com. We will respond within 30 days as required by applicable law.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Order records are typically retained for 7 years for accounting and legal compliance.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted on our website. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

For any privacy-related questions or requests, please contact us at support@vellieri.com.